Effective Date: 26 August 2026
Last Updated: 26 August 2026

The Living Oracle (“TLO”, “we”, “our” or “us”) respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how information is collected, used, processed, stored and protected when you purchase or use The Living Oracle, including when you interact with The Living Oracle through ChatGPT and when information is transmitted to our systems to create your personalised Living Oracle report.

The Living Oracle is operated by TheLivingOracle business in Australia.

By using The Living Oracle, you acknowledge the information-handling practices described in this Privacy Policy.

1. About The Living Oracle

The Living Oracle is an interactive AI-powered personal reflection and interpretive experience.

It may combine information you voluntarily provide with interpretive frameworks such as tarot, astrology, numerology and reflective questioning to create personalised insights and a personalised Living Oracle report.

The Living Oracle operates partly through ChatGPT and communicates with external systems operated by or on behalf of TheLivingOracle to provide the service.

2. Information We Collect

The information processed during a Living Oracle experience depends on the information you choose to provide and the particular experience you purchase.

Account and purchase information

When you purchase or create access to The Living Oracle, we may collect:

• your name;

• your email address;

• information relating to your Living Oracle account;

• the Living Oracle product or experience purchased;

• purchase and transaction information;

• access token information; and

• information required to provide customer support.

Your email address is collected as part of the purchase process and may also be associated with your Living Oracle account and reports.

Payment information may be processed by the payment provider used to purchase the service.

The Living Oracle does not need to receive or store your complete credit or debit card details simply for you to use the service.

Information used for your Living Oracle experience

You may provide information such as:

• your preferred name;

• date of birth;

• information required for astrology or numerology;

• personal goals;

• relationships;

• family circumstances;

• career or business matters;

• personal development;

• challenges;

• aspirations;

• priorities;

• interests;

• important life circumstances;

• questions you would like to explore; and

• your responses to questions asked during the Living Oracle experience.

You decide how much information you wish to provide.

3. Information You Should Not Provide

The Living Oracle does not require unnecessary sensitive information to provide its service.

Please do not provide:

• passwords;

• banking credentials;

• credit card numbers;

• government identification numbers;

• confidential account credentials; or

• other information that is unnecessary for your Living Oracle experience.

You may naturally discuss personal matters during a reflective experience. You should only provide information you are comfortable having processed for the purpose of creating your Living Oracle experience and report.

Please also avoid providing unnecessary identifying or confidential information about another person.

4. How We Collect Information

Information may be collected when you:

• purchase a Living Oracle experience;

• create or maintain a Living Oracle account;

• provide your email address during purchase;

• receive or use an access token;

• interact with The Living Oracle through ChatGPT;

• answer questions during your Living Oracle experience;

• generate a personalised Living Oracle report; or

• contact us for assistance.

Some information is provided directly to ChatGPT during your conversation.

Information required to create your personalised Living Oracle report is transmitted through The Living Oracle’s external systems for processing.

5. How We Use Your Information

We use information to:

• process your purchase;

• manage your Living Oracle account;

• validate access to purchased services;

• conduct your Living Oracle experience;

• personalise questions and interpretations;

• perform relevant tarot, astrology, numerology or other interpretive processes;

• create personalised insights;

• generate your Living Oracle report;

• generate the final digital or PDF report;

• associate completed reports with your Living Oracle account;

• provide access to your reports;

• prevent unauthorised reuse of access tokens;

• diagnose technical problems;

• respond to customer-support enquiries;

• maintain the security and reliability of the service; and

• comply with applicable legal obligations.

We do not sell your personal information.

6. Artificial Intelligence Processing

The Living Oracle uses artificial intelligence to provide parts of the experience.

Information you provide during your interaction may therefore be processed by AI systems to understand your responses, continue the experience and generate personalised material.

AI-generated interpretations are intended for personal reflection, insight and entertainment.

The Living Oracle does not use your reading to make decisions about your eligibility for employment, credit, insurance, healthcare, government benefits or similar services.

7. ChatGPT and OpenAI

The Living Oracle operates using ChatGPT technology provided by OpenAI.

When you interact with The Living Oracle inside ChatGPT, information you provide within ChatGPT is also handled according to the terms and privacy practices applicable to your use of ChatGPT and OpenAI.

TheLivingOracle does not control OpenAI’s independent handling of information within the ChatGPT service.

The Living Oracle uses a GPT Action to communicate with external systems required to provide the Living Oracle service.

Relevant information may therefore be transmitted from ChatGPT to The Living Oracle’s systems when required to:

• validate your access;

• process your completed Living Oracle experience;

• generate your personalised report; or

• complete another function that you have requested as part of the service.

Once information is transmitted to The Living Oracle’s systems, our handling of that information is governed by this Privacy Policy.

8. Report Generation and Temporary Processing

The Living Oracle uses external workflow and report-generation systems to create your personalised report.

Information and answers required to create your report are transmitted to these systems for processing.

These answers are used to:

• structure your results;

• create personalised interpretations;

• generate report content;

• assemble the report; and

• produce the completed digital report.

Your answers are not retained by our report-generation workflow after your report has been successfully created.

Once report generation is complete, the answers used by that workflow are dropped and are not retained as a separate dataset by The Living Oracle’s report-generation system.

The completed report itself is retained separately as described below.

9. Storage of Your Living Oracle Report

Completed Living Oracle reports are stored using DigitalOcean cloud storage located in Sydney, Australia.

Your completed reports are retained while you maintain your Living Oracle account so that you can continue to access your Living Oracle history and reports.

If your Living Oracle account is closed or deleted, the associated reports may also be deleted, subject to any information we are legally required to retain.

We do not intentionally make your personalised reports publicly available.

Access to reports is limited to the systems and authorised personnel required to operate and support The Living Oracle service.

10. Living Oracle Accounts

The Living Oracle may maintain information required to operate your customer account.

This may include:

• your name;

• email address;

• account identifier;

• products purchased;

• completed Living Oracle experiences;

• access to completed reports;

• access-token status; and

• relevant transaction or customer-support records.

This information is separate from the temporary answers processed during generation of an individual Living Oracle report.

11. Access Tokens

Some Living Oracle experiences use a unique access token or code.

We may retain information relating to:

• the token identifier;

• the Living Oracle product associated with the token;

• whether the token is valid;

• whether the token has been used;

• whether the associated experience was completed; and

• information required to prevent unauthorised reuse.

Token information allows us to provide controlled access to purchased Living Oracle experiences.

12. How Long We Keep Information

Different types of Living Oracle information have different retention periods.

Living Oracle answers

Answers transmitted to our report-generation workflow are processed for the purpose of creating your report and are dropped after the report has been successfully created.

Completed reports

Your completed Living Oracle reports are retained while you maintain your Living Oracle account.

Account information

Information required to maintain your Living Oracle account is retained while your account remains active.

Transaction and business records

Certain transaction, accounting, security or business records may need to be retained for longer where required by Australian law or legitimate business requirements.

When personal information is no longer reasonably required and there is no legal requirement to retain it, we take reasonable steps to delete, destroy or de-identify it.

13. Where Your Reports Are Stored

The Living Oracle’s completed customer reports are stored in Sydney, Australia using DigitalOcean cloud infrastructure.

Other technology involved in providing the Living Oracle experience, including ChatGPT and other service providers, may process information using infrastructure outside Australia.

Where another provider independently processes information, its own infrastructure, privacy policy and data-processing arrangements may apply.

14. Service Providers

The Living Oracle relies on selected technology providers to operate the service.

These may provide:

• artificial intelligence;

• workflow automation;

• hosting;

• database services;

• cloud storage;

• report generation;

• PDF generation;

• email delivery;

• payment processing; and

• security infrastructure.

We aim to provide these services with only the information reasonably necessary to perform their function.

Our primary storage for completed Living Oracle reports is located in Sydney, Australia.

15. Sharing Your Information

We do not sell or rent your personal information.

Information may be disclosed where reasonably necessary to:

• technology providers operating components of The Living Oracle;

• service providers generating or delivering your report;

• payment and transaction providers;

• professional advisers where reasonably required;

• authorities where disclosure is required or authorised by law; or

• protect the security, integrity or lawful operation of The Living Oracle.

16. Security

We take reasonable steps to protect information handled through The Living Oracle from misuse, interference, loss, unauthorised access, modification and disclosure.

Our security measures may include:

• encrypted internet connections;

• controlled system access;

• authentication;

• access-token controls;

• restricted administrative access;

• Australian-based report storage; and

• established technology service providers.

No internet-based service can guarantee absolute security.

You should therefore avoid providing information that is unnecessary for your Living Oracle experience.

17. Email and Communications

Your email address is collected as part of the Living Oracle purchase process and may be used to:

• identify your Living Oracle account;

• confirm your purchase;

• provide access information;

• deliver service-related communications;

• provide access to reports;

• assist with customer-support requests; and

• communicate important information about your Living Oracle service.

We will not sell your email address.

If we offer marketing communications, we will provide appropriate options to unsubscribe from those communications.

Essential service communications relating to your account, purchase, security or reports are not considered marketing communications.

18. Accessing or Correcting Your Information

You may contact us if you would like to request access to personal information held directly by The Living Oracle or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.

We may need to verify your identity before providing access to personal information or making changes to your account.

Requests can be sent to:

Email: [Privacy Contact Email]

19. Deleting Your Living Oracle Account

You may contact us to request deletion of your Living Oracle account.

Where applicable, deleting your account will result in deletion of the Living Oracle reports associated with that account, subject to information we are legally required or reasonably permitted to retain.

Transaction or accounting records may need to be retained where required by law.

Remember that the answers processed by our report-generation workflow are already dropped once your report has been successfully created.

Deleting your Living Oracle account does not automatically delete information independently held by OpenAI as part of your ChatGPT account or conversation history.

Requests relating to information held by OpenAI should be managed using the privacy and account controls provided by OpenAI.

20. Information About Other People

Please avoid providing unnecessary personal information about another person.

Where possible, describe another person using their relationship to you rather than identifying information.

For example, saying “my partner” will often provide The Living Oracle with sufficient context without requiring that person’s full name or other personal details.

21. Children

The Living Oracle is not intended to independently collect personal information from children where parental or guardian consent would be required under applicable law.

Users must also comply with the age and account requirements applying to the ChatGPT service through which The Living Oracle is accessed.

22. Privacy Questions and Complaints

If you have a question or concern about how The Living Oracle handles your personal information, please contact us.

We will investigate privacy concerns and respond within a reasonable period.

Privacy Contact

The Living Oracle
Operated by: TheLivingOracle business
Australia
Email: [Privacy Email Address]
Website: [Website Address]

If you are not satisfied with our response, you may also have the right to contact the relevant Australian privacy regulator.

23. Changes to This Privacy Policy

The Living Oracle may evolve over time.

For example, we may change our:

• technology providers;

• AI systems;

• hosting arrangements;

• report-generation processes;

• security systems; or

• service functionality.

If our information-handling practices materially change, we may update this Privacy Policy accordingly.

The current version will display its effective date and date of last update.

24. Contact Us

For privacy enquiries, access or correction requests, account deletion requests or privacy complaints:

The Living Oracle
Operated by: The Living Oracle 
Australia

Email: draymond@mobilett.com.au
Website: Coming soon

Effective Date: 26 August 2026
Last Updated: 26 August 2026